![]() ![]() Execute the UpdateManager.bat file present in the /bin directory.Open services.msc -> Find ManageEngine Endpoint Central MSP Server -> Stop the service. If you do have a Failover Server setup, then the page will look similar to the image given below:ĭepending upon the type of setup you have, please follow the instructions below. If you do not have a Failover Server setup, then the page will look similar to the image given below: In the Endpoint Central MSP's web console, go to the Admin tab, under Server Settings, click Failover Server. How to check whether you have a Failover Server setup or not? Instructions to Apply Service Packs & Hot FixesĪ Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. If you have to install a couple of service packs and hotfixes to reach the latest version, it is recommended to exit the Update Manager tool for every PPM installation.If the Endpoint Central MSP Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process. ![]()
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