Their technicians are the only ones who can provide this information. There are dozens of small utility programs and device drivers available that are very useful or even essential, but there is little documentation describing how they are used. After you purchase the software, you will still need to pay for support. Software documentation is poor or non-existent and their website has nothing in the downloads section except for older versions of their software. If you have trained on another SCADA package, you will still have trouble adapting to CygNet.Ģ.Their Customer support after the sale is inadequate. The training CygNet provides is helpful, but incomplete. They can be installed on dfferent platforms and still operate as if they were one program.ġ. The various services operate like clients. OPC communication with clients is seamless and very solid.Ĥ. Development, test and production copies of the software can all access the same data points from the same RTU's/PLC's without interfering with one another.ģ. End users can pull data from these copies without endangering the production software.Ģ. It is very easy to replicate copies of all data. I have implemented it for both large and small companies.
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